Shipping policy

SHIPPING POLICY

Processing Time

All items are handmade to order. Orders are typically processed and dispatched within 3-5 business days of purchase.

UK Shipping

We ship throughout the United Kingdom using Evri, Royal Mail, and DPD. Standard UK delivery takes 3-5 business days after dispatch.

International Shipping

We ship internationally. Delivery times vary by destination. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Shipping Costs

Shipping costs are calculated at checkout based on your order size and delivery location.

Order Tracking

Tracking information will be provided via email once your order has been dispatched. You can use this to monitor your delivery progress.

Delivery Issues

If you experience any issues with your delivery, including delays, lost items, or damaged goods in transit, please contact us immediately at phil@geminicreationsuk.co.uk and we will work to resolve the issue.